Returns & Refunds

Our Refund Policy

For approved returns, we offer a split refund:

50%

Refunded to your original payment method

50%

Credited to your account (1 point = $1)

15-Day Window

Returns accepted within 15 days of delivery for damaged or defective items only.

Photo Required

Must provide clear photos of damage to initiate a return request.

Easy Process

Submit your return request below or email us at returns@shivaadhyahomes.com.

Store Credit

Use your store credit on any future purchase. No expiration date!

How to Request a Return

  1. Take Photos: Document the damage clearly with multiple photos.
  2. Submit Request: Use the form below or email returns@shivaadhyahomes.com
  3. Include Details: Your order number and description of the issue.
  4. Wait for Review: We'll review within 24-48 hours.
  5. Receive Decision: If approved, we'll provide next steps.

What's Refundable

Refundable

  • 50% of product cost (to payment method)
  • 50% of product cost (as store credit)

Non-Refundable

  • Import tariff & customs duty
  • Original shipping cost
  • Return shipping (customer pays)

Store Credit Details

  • 1 point = $1 USD - Use points at checkout
  • No Expiration - Your points never expire
  • Non-Transferable - Points cannot be transferred or cashed out
  • Automatic Application - Points are added to your account within 3-5 business days

Contact for Returns

Returns Email: returns@shivaadhyahomes.com

General Email: admin@shivaadhyahomes.com

Phone (India): +91 9909962389

Phone (USA): +1 4233166938

View Full Terms & Conditions

Submit a Return Request

Please sign in to submit a return request.

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